Effective Date: March 05, 2025
1. Introduction
Welcome to ResinGem, a brand operated by UMI Management Inc . Installation and construction services related to ResinGem projects are performed by UGI Construction LLC, an independent licensed contractor. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiry or request forms, use our services, or engage with us on social media platforms, including Facebook.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect different types of information, including:
Personal Information:
Name, email address, phone number, mailing address, and other identifying details when voluntarily provided through website forms, inquiry forms, or lead forms.
Usage Data:
Information about how you interact with our website and services, such as IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies:
We use cookies, pixels (including Facebook Pixel), and similar technologies to analyze user behavior, measure advertising performance, and improve our services.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and improve our services.
- To respond to inquiries, quote requests, and customer service requests.
- To communicate regarding appointments, estimates, project updates, or service-related information.
- To personalize your experience on our website.
- To send promotional or informational communications, subject to your preferences and applicable laws.
- To comply with legal obligations and protect our rights.
4. SMS Messaging and Mobile Information
When you voluntarily provide your mobile phone number and consent via a website form or inquiry submission, we may send you SMS (text) messages related to your inquiry, estimate requests, appointments, or project updates.
SMS Consent and Usage
- Mobile phone numbers are collected only when users voluntarily submit them through our forms.
- SMS messages are sent only for purposes directly related to the user’s inquiry or requested services.
- Message frequency may vary.
- Message and data rates may apply.
Opt-Out
- You may opt out of receiving SMS messages at any time by replying STOP to any message.
- You may request assistance by replying HELP.
No Third-Party Marketing Use
- Mobile phone numbers and SMS opt-in information are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
- SMS data may be shared only with service providers strictly necessary to deliver messaging services (such as messaging platforms), and only for operational purposes.
5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers:
Third-party vendors that assist in operating our business (e.g., website hosting, messaging services, analytics tools), under strict confidentiality obligations.
- Legal Requirements:
If required by law, regulation, or legal process.
- Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Your Choices and Rights
You have the right to:
- Access, update, or request deletion of your personal information.
- Opt out of marketing communications at any time.
- Opt out of SMS communications by replying STOP.
- Disable cookies through your browser settings.
7. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ResinGem by UMI Management
9080 Telstar Ave. #313
El Monte, CA 91731
Email: info@resingem.com
Phone: 626-888-6988
